sabuk4d Platform Privacy Notice

This page describes what we collect when you use sabuk4d and how we keep that data protected. We gather personal information only to verify your identity, process payments, and comply with local regulations. Our data handling practices are designed to safeguard your account and ensure transparent use of your information across all sabuk4d services.

We operate sabuk4d across supported jurisdictions with consistent privacy standards. Your data remains encrypted on secure servers, and we do not share it with third parties except as required by law or to process transactions through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. This notice explains your rights and our obligations.

What We Collect on sabuk4d

We collect your full name, national ID number, date of birth, residential address, phone number, and email address during account registration. We also record your payment method details—bank account or mobile wallet information—when you deposit or withdraw funds. During KYC verification, we may request a photo of your ID and a proof-of-address document. All this information is mandatory to open and maintain your sabuk4d account.

We also collect transaction history, login timestamps, and device information (IP address, browser type, operating system) for security and fraud prevention. If you contact our support team, we retain copies of your messages and our responses. We do not collect biometric data, location data, or browsing history outside the sabuk4d platform.

Note: We collect data only to the extent necessary for account verification, payment processing, and legal compliance. We do not use your information for marketing or third-party advertising.

How We Use Your Data on sabuk4d

We use your personal information to verify your identity, process deposits and withdrawals, and settle any disputes. Your payment details are shared only with DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and your bank (mobile banking, local payment, online payment, or e-wallet) to complete transactions. We retain transaction records for seven years to comply with Indonesian financial regulations. Your contact details are used only to send account notifications, withdrawal confirmations, and security alerts.

We analyse aggregated, anonymised data to improve sabuk4d's performance and detect fraud patterns. We do not sell or rent your personal information. If we are required by law enforcement or a court order to disclose your data, we will comply and notify you where legally permitted.

Your Rights and Data Access on sabuk4d

You have the right to request a copy of all personal data we hold about you on sabuk4d. You may also request correction of inaccurate information or deletion of your account and associated data, subject to legal retention requirements. To exercise these rights, contact our support team with your account details and a clear request. We respond within 14 business days.

You can update your email, phone number, and address directly in your sabuk4d account settings. You cannot change your name or ID number once verified; contact support if correction is needed. You may withdraw consent to receive promotional communications at any time, though we will continue to send transactional and security-related messages.

Request your data in a portable format (CSV or PDF)
Ask us to delete your account after settlement of all transactions
Correct inaccurate personal information within your profile
Opt out of non-essential communications

Cookies and Tracking on sabuk4d

We use cookies to keep you logged into sabuk4d and to remember your preferences. Session cookies expire when you close your browser; persistent cookies remain for up to 12 months. We do not use cookies to track your activity outside sabuk4d. Third-party payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) may set their own cookies during transactions; their privacy practices are governed by their own policies.

Data Security and Storage

We encrypt all personal data in transit and at rest using industry-standard protocols. Our servers are located in secure data centres with restricted physical access. We conduct regular security audits and penetration testing. However, no system is completely secure; we cannot guarantee absolute protection against all threats. You are responsible for keeping your password confidential and logging out after each session, especially on shared devices.

If we discover a data breach affecting sabuk4d users, we will notify affected individuals within 72 hours and provide guidance on protective steps. We maintain incident response procedures and cyber insurance to manage potential breaches.

Key takeaways

We collect only data necessary for account verification and payment processing
Your information is encrypted and stored securely on sabuk4d servers
We share data only with payment processors and as required by law
You have the right to access, correct, and request deletion of your data
We use cookies for session management and preference storage only

Contact and Policy Updates

If you have questions about our privacy practices on sabuk4d, contact our support team through your account dashboard. We review this privacy notice annually and update it to reflect changes in our practices or legal requirements. Material changes will be communicated to you via email at least 30 days before they take effect. Continued use of sabuk4d after updates constitutes acceptance of the revised policy.

Our services are available only where local law permits. Users are responsible for verifying that their access and use of sabuk4d comply with their own jurisdiction's data protection and privacy laws.